KEJORA is an agency under the Ministry of Territory and Rural Development with its function as a Territory Development for Johor. The territory division includes a 16 percent area of Johor with 300,111 hectares. It is divided into two smaller territory which is Johor Tengah (149,009 hectare) and Pengerang (151,356 hectares). Located at two districts which is Kota Tinggi (75 percent), and Kluang (25 percent).
Complaints may be forwarded through the Program Hari KEJORA Bersama Pelanggan (KEJORA Meet-the-Client Day), via telephone, newspaper, in person (to KEJORA office), via e-mail, hotline, e-Aduan and mySMS 15888.